Getting to your shift: directions and check-in
The "My next shift" card has one button for the moment, the address and "How to get there". When you arrive, you check in.
What to do
- Open Home, or Shifts if you are on a team. "My next shift" is at the top.
- Tap "How to get there" to open directions to the address.
- Close to the start the button is "I'm on my way". Running late? In the shift details tap "I'm running late", choose how many minutes and "Tell my manager".
- From half an hour before the start the button becomes "Check in", and during the shift "Check out".
One button at a time: "I will be there" when the business asks you to confirm, "I'm on my way", "Check in" or "Check out".
In the shift details, the "Getting there" card has what the branch filled in: entrance photos, the address and way in, who to ask for (first name and role), what to wear and bring, parking, public transport and one-tap navigation. On your first shift at a branch you see "First time here". The exact address shows only once you are assigned.
Running late: the manager gets the minutes and your reason, if any, and acknowledges in one tap. You then see "Your manager saw it".
Check-in goes on your reliability record. A manager can also mark you arrived, or scan your Wallet pass QR with a phone camera.
Card empty? The branch has not filled it in yet. Ask the manager in the Inbox.
Open in the app
Checked against the app on 14 November 2026