I can’t come: hand over a shift
Choose what happens to the shift. Until someone else is approved in your place, it stays yours.
What to do
- On the "My next shift" card or in the shift details, tap the text "I can't come" at the bottom.
- Pick one of three: someone else takes it, swap for another shift, or add a bonus so someone takes it.
- Send. The team sees the shift, and whoever wants it asks to take it.
- When a replacement is approved, the shift leaves your schedule and you are told.
Until the approval you are still on the shift. The replacement is approved by a manager, by a team member given the right to approve, or automatically, depending on what the owner chose. If nobody took it, you need to come, or talk to your manager.
Changed your mind? While cover is being looked for, tap "Cancel the handover" and stay on the shift. Once someone has asked to take it, you can no longer cancel from here. You can message your manager.
Bonus: a bonus you offer is yours to pay directly to whoever takes the shift, for example with Bit or PayBox. YallaJob holds no money and takes no fee.
A shift you took at another business is given back in Work, under "My requests", with "Give this shift back". There too you stay on it until someone takes it.
Handing over early is better. A no-show or a last-minute cancellation goes on your reliability record.
Open in the app
Checked against the app on 11 November 2026