Swap a shift
You take a shift of someone on your team, and they take yours. No money, no bonus.
What to do
- In Shifts, open your shift and tap "I can't come", at the bottom.
- Choose "Swap for another shift".
- Pick "The shift you want to take in return".
- Tap "Ask to swap". The other worker decides, then the swap is approved the way the business chose.
The list shows only shifts you can really swap: at the same business, ones you are able to work, that do not clash with another shift of yours. If it says there are no shifts to swap right now, there is no such shift.
It is checked both ways. Your shift must also fit the other worker: role, rest between shifts and weekly hours. What does not fit is not sent.
Who approves: the owner chooses. A manager approves every request, an employee who was given the right to approve, or automatic approval. Even with automatic approval every check runs, and nobody approves their own request.
Nothing moves until it is approved. Each of you stays on your own shift until the swap is approved, then both shifts update in the schedule and in notifications.
No swap to be found? Choose "Someone else takes it" instead.
Open in the app
Checked against the app on 11 November 2026