Trust badges, ratings and feedback
Badges are earned by working, never bought. A business can rate a shift you finished, and you give feedback with a thumbs up or down.
What to do
- Open Me, then "My profile and experience". Your average and badges are at the top.
- Tap My ratings: the average, what businesses wrote, and ratings you gave before.
- Next to a rating, tap Answer, or "This rating is unfair" for a person on our team to check it.
Three badges businesses see on your card:
- On time: at least 5 completed shifts, nearly all on time.
- Responds fast: you usually answer invitations within two hours.
- Verified and active: a verified phone or email, and in the app in the last 30 days.
A business's rating is stars on a completed shift, one per shift, and it is never edited. You can answer each rating once. An unfair rating (never worked there, retaliation, abusive, a mistake) is checked by a person, and an abusive comment is hidden meanwhile.
Your feedback is one card after the shift: "It went well" or "It did not go well", then optional tags and words. Send it once, within 7 days. The business never sees your thumb or words. Tags such as "Paid as agreed" or "The hours were different" count in the business's work record, and "I felt unsafe" reaches our team privately.
New workers show as "New to YallaJob", a neutral state. Ratings never change your reliability record, built from arrival and lateness only.
Open in the app
Checked against the app on 11 November 2026