Feedback and ratings: you and your workers
After a shift, the worker sends feedback on one card: thumbs up or down, and detail if they like. You rate the worker with stars, once.
What to do
- After a shift ends, rate the worker with stars from the shift, with an optional short comment.
- What workers said about pay, hours and coming back: on the Team tab, "Your reliability as an employer".
- The star ratings the business received: Me, The business, What workers say about us.
- You can answer a rating once, or ask for a review if it is unfair.
The worker’s feedback: a thumb, and optionally tags and a short line, within a week of the shift. The thumb and the line are not shown to the business. Tags that state a clear fact (paid as agreed, not as described, the hours were different, would work there again) go into your reliability as an employer. A report that something was unsafe goes to a private review by our team.
When you rate a worker: only after completed work: the worker came and the shift ended. A cancelled shift or a no-show is not rated. The window stays open for a limited time.
A rating is never edited or deleted. If it is unfair (never worked for you, retaliation, abusive, a mistake), a person on our team reviews it and decides. Comments are visible only to the rated side, without the writer’s name.
A rating is separate from the worker’s attendance record, and never changes it.
Open in the app
Checked against the app on 11 November 2026