The Inbox: updates and messages in one place
The Inbox button at the top of the screen holds every update and your conversations with businesses or workers, with a count of what you have not read.
What to do
- Tap Inbox at the top of the screen.
- Updates shows what happened: a request approved, a shift cancelled, a new invitation. Tapping an update opens its place.
- Messages holds your conversations. Open one to read and reply.
- To start a new conversation: open a shift and choose Message.
The number on the button counts updates and messages you have not opened. It drops as you open them.
For workers: write to the managers of the branch about a shift, a request or a job. Every manager of the branch sees the message and answers in the same conversation. Workers who have no team yet get the Inbox too, with what businesses wrote to them.
For businesses: conversations with workers about shifts, offers and placements arrive here, and any manager of the branch can answer.
Messages are text only. Someone writes something that is not right? The conversation's menu lets you report or block.
The notification settings themselves, such as WhatsApp and quiet hours, are in Me, Notifications.
Open in the app
Checked against the app on 11 November 2026